Friday, April 26, 2013

Measurement

One of the hardest things about leaving veterinary school (for me, anyway) is that there are no more concrete measures of success like grades. How do you tell if you are a good doctor? How do you measure improvement?

Is it the number of cases you see per day?
Financial measures like average client transaction amount or gross production?
The number of thank-you cards and gifts from clients?
The number of lives you save?
Getting corrected (or reprimanded) fewer (or zero) times?
The number of cases you can resolve with just one visit? Without referring?
Feeling satisfied at the end of the day, as though you made a difference?
The number of new procedures you learn?
The number of clients who ask for you specifically?
Having techs and support staff respect you? Like you?

I don't have a good answer right now - in all likelihood it is a combination of these factors and more. I *think* I'm doing a pretty good job, especially being out of school less than one year, but I can't prove it definitively. That's a difficult thing to deal with when you're a ridiculous goal-oriented Type A person.


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