Tuesday, August 7, 2012

Clients

The kinds of clients that veterinary school prepares you for:
- The angry client
- The grieving client
- The skeptical client
- The client who talks on-and-on-and-on-and-on
- The client with no money

The kinds that veterinary school couldn't possibly prepare you for:
- The stoned client
- The (mentally) developmentally disabled client
- The client who doesn't speak English, Spanish, Mandarin, or any other language that you or the techs or receptionists speak
- The client with a brain injury who can understand you but can't answer you with anything except "yes" or "no"

True story - I've encountered all these and more in less than 1 month!

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